Key Components

Our Technology Platform

Appointment Notifications
  • Schedule notifications for SMS, Email and Voice anytime before or after appointment
  • Receive immediate notification of a reschedule or cancelation request
  • Schedule many different notifications from a month out to a hours before and after an appointment

Automated Surveys
  • Schedule automated surveys a hours, days or weeks after appointment.
  • Online reports of surveys providing immediate patient feedback

Email Marketing
  • Email Marketing
  • Custom Templates

Location and Provider Setup
  • Easily setup your location and provider data.
  • Personalize notifications by location and provider
  • Provider signature provided in each email
  • Custom provider personal greeting in email or voice reminder
  • Provide specific instructions by location or provider automatically

Online Management Tool
  • Easy to use secure online management tool.
  • Quick access to check your schedules and notifications
  • Real time reporting
  • Allows for many levels of user access by office, location or provider

Security & Privacy
  • Fully secure and HIPPA compliant online service.
  • PHI is only accessible to those who are authorized to view schedule data
  • ICAN-SPAM fully compliant system for Email notification and marketing
  • MMA fully compliant system for SMS notifications

Schedule & EMR Interfaces
  • HL7 interface for EMR scheduling interface.
  • Custom interfaces to provided automated scheduling downloads
  • Easy schedule upload facility online to import your schedules
  • Integration with many knonw EMR & Schedulings systems in place today

Reporting
  • Easily download your daily notifications.
  • Reports for cancellation / reschedule requests