Privacy

The integrity of our client’s patient information is the basis of our business. We fully value your patient’s privacy and we are in full compliance with the HIPAA (Health Insurance Portability and Accountability Act) regulations. The following are actions that we do to protect your patient’s PHI (Protected Health Information) and comply with HIPAA:

• A Business Associate agreement will be signed between you and our company.
• The Reach My Patient website is encrypted by a secure 128-bit SSL connection between your office and our data center.
• Reach My Patient servers are located in a secure locations with multiple redundancies and security protocols to protect your data
• We will not disclose any PHI to any party contrary to HIPAA regulations

The HIPAA Privacy Rule permits health care providers to leave reminders with patients regarding their health care. This includes communicating with patients at their homes, whether by phone or in some electronic manner. Our outgoing messages will safeguard the individual’s privacy by only giving the necessary information to remind patients. The Privacy Rule also permits disclosure of a limited amount of information to family members, friends or other persons regarding an individual’s care, even if the individual is not present.

If a patient requests that a reminder is not sent to them, your office will have the capability to opt that patient out of the reminder system.

For more information about HIPAA and compliance go to http://www.hhs.gov/ocr/hipaa.